Jardin del Atlantico

Hotel is very dated. Splash park is good but family pool isnt very family friendly and very deep for little ones. The food is very limited for all inclusive and doesnt taste the best, you have to pay for food at pool side at splash pool which is strange. Drinks are limited and tiny ice cream yoghurt sized pots only . No air con or wifi unless you pay for both. Or can rent fans. Absolutely bewildering this day and age. Wouldn’t recommend it here . Needs a total revamp. Feel ripped off for all inclusive .

We booked holiday with a small budget so expectation was low. It has three lovely pools and water play that my kids loved. The rooms were lovely and clean. It was busy at the kids pool but the other pools were quiet and kids still could play. The food was lovely and again great value for the price. Not all rooms had aircon but it could be purchased with ease.

The best things about this hotel are the location and the pools. I booked a week holiday here with my family primarily due to how good the kids pool looked, and I wasnt let down. The Splash zone is great and the kids can play there everyday without getting bored. We had a balcony room overlooking the back of the hotel, which worked out great as the front of the hotel is especially loud at night due to being right across the street from the Irish centre of pubs. Unfortunately, the rooms aren't the best. You have a room with 2 singles and then a couch which folds out to become another bed. All of these are very uncomfortable and you wont get a good night's sleep here. There is also NO AC in the hotel, you are given an ancient useless fan which hasn't been cleaned in years and just blows dust around the room anytime you have it on. Housekeeping came twice during my 7 night stay, despite leaving the 'make up my room' sign on the door. And, if you ask for towels or sheets at reception they groan and sigh before saying its not possible and you have to ask the cleaners. You then ask the cleaners and they tell you its not possible so you are left without. The majority of staff need a serious attitude adjustment as it seems they cant be bothered being here. There was a lifeguard on duty 1 day out of the 7 we were here also. The food at the hotel buffet is okay. The staff here were the friendliest in the hotel, they were efficient and always happy to help. You have the same options for breakfast every day but they do mix it up daily for dinner, we never had lunch in the hotel. Location wise the hotel is brilliant, 5 mins from the beach and direct links close by via bus into Puerto Rico and the parks here. Its a shame it is let down so much by the rude hotel staff and the rooms being in dire need of upgrade! Loved our time in Gran Canaria, but sadly wont be back to Jardin del Atlantico unless these changes happen.