Laguna Apartments

This is a hotel with simple standard, clean and neat retro style with friendly staff. It was nice to stay here for a few days on holiday.

This is the worst hotel I’ve been to. One of the cleaners was lovely but didn’t get her name. The owners are awful and greedy though. We had ants in our rooms the whole time we was staying here, they were going into our beds, all over the kitchen and the bathroom, we kept having to go out to buy different types of ant traps and repellents and the cleaners just didn’t do anything about them. The pool was very dirty and was making us ill, the sun loungers were also very uncomfortable, no real padding just hard plastic. They tried to charge us extra for 3 rooms when we only wanted one and there was a sign up in our rooms saying we can pay for only one but we had to show the staff and they still refused to let us have one room. Then after that they kicked us out 8 hours before our flight and wouldn’t let us leave our luggage. This hotel honestly ruined our holiday in so many different ways, we couldn’t bring any food in there because of the ants and some of us were ill for over a week and couldn’t go out. Wouldn’t recommend this place. The walls are so thin you can hear so much sound. Doesn’t feel safe either, there’s barbed wire wrapped around the whole place. The amount of dead bugs in the pool was disgusting. It looked lovely afar but was filthy and contaminated. When new people came they only went in once then never again. They don’t put chlorine in, you can’t even smell it but you can see the birds poo etc floating around with the bugs 🤢

Do not book here! Got put here after cancelled accommodation. Place is riddled with ants, literally they are in everything. Tried to store food in microwave but they even get in there. Absolutely no attempt to try get rid of them. There’s holes in the doors which ants and bugs come through all the time. The pool almost never gets cleaned and my daughter got sick from it on the second day. We spoke to another family that had the same happen with their kids. Only the wild animals used it. Also it says on the door you can have the room extra time for €25 euros but when trying to book this (we had 3 rooms) they told us we had to pay €75 even if we had the one room. We only wanted it to leave our luggage in and for our daughter to rest. They argued it and said it was that or nothing so we just thought we’d leave our luggage in the luggage store room but as we wouldn’t pay the €75 euros they wouldn’t let us leave our bags. Told us no one is there to let us get them later (they didn’t even know what time we were getting picked up either) this was a lie as they live onsite. So we’ve had to leave by 12 with a poorly child and all our luggage in the heat with nowhere to go. There’s 6 of us so not enough space to take the bags anywhere in restaurants etc. Then had to find a spot to sit for 5 hours and wait for transfers. Absolutely disgusting way to treat customers. Just pure greed on their part. Would never return and wouldn’t recommend. Even Loveholdiays were unhelpful. Lost customers there too.