Apartamentos 3000 Jaca

When booking by phone for 4 people, 2 adults and two girls, we are told that there is a room and a sofa bed, which we accept.When we arrived at 20:05 in the afternoon there were twin beds,which was fine, but the sofa was not even suitable for sitting, without sheets or blankets.Everything smelled closed and full of dust.When we called them at 20:20 to provide us another one that you could not meet, there was no one to talk to, as their hours were until 8.Not an emergency phone have.We paid the night 94 € and leave you 150 euros withheld that tell you that they return them the next day (lie) 4 days after the claim. Your reply.. write claim to Booking...if I hired you...!! In the end without the 94 € and without being able to stay there😡😡

They sell you pictures online where they say it is an apartment or an apartment hotel. When you arrive it's a room with a washbasin. It's very dirty, full of spiders, nobody cleans anything. The beds make a lot of noise. There is no Service (no people to claim or order anything, nothing to buy...). I don't recommend it to my worst enemy.

We stayed in one of the apartments in the town of Escarrilla, specifically in the low flat apartment. The cleaning was correct, but the windows could not be opened, and the tap was caught with a tape. Highlight the great help of the team that form the staff of Apartamentos 3000 in the Tena Valley. They were always attentive to our demands, especially reception manager Elena.