Apartamentos Bon Sol

We had 2 rooms booked. When we arrived in one of the rooms the key card wasn't working properly, the safe key that we paid a deposite wasn't working and the balcony door wasn't opening. We went back to the reception and they said they will send someone. The repairs where like this: the deposit door still didn't work so we had to use just one to keep both belongings, the entrance door sometimes worked sometimes didn't work (one morning we had to go 2 times to ask receptionist to make a new key - BTW he didn't bother to come help us) and the balcony door opened but the security look didn't work anymore so the person who stayed in that room had to trust that no one will enter the room. But as I said we could get over those small mistakes even if we paid everything in advance for the trip. We just wanted to have a good time. The worst part came at the check-out. A day before the check-out we went to the reception and said that we would like to do a late check-out because our flight was at 6pm and we wanted to sleep late. Alejandro the receptionist told us that we could stay if we pay extra and showed us 3 payment plans. He also told us that we can pay than or the next day! We agreed upon paying the next day and continued the day. In the morning the new receptionist "Sarah" and the mades entered in our rooms 3 times waking us up every time and showing us the clock and telling us that we have to leave the rooms. The sole purpose we wanted to pay the fee was to be able to sleep. When we got at the reception and asked why this happened "Sarah & Alejandro" where both there and Alejandro started arguing with us! When I felt that his attitude was rude I asked him if he can call his manager because I wanted to talk with him. He told me he wont give it to me and told me to search for it on the website. When I asked for the website he told me he wont give it to me! When I said that if I don't pay and don't leave immediate he will call the police! He basically forced us out!

Traveled with some friends to stay a week in Ibiza, we ordered a 3 person room but only got two beds and a couch with fold out bed. The cleaning is poor and and pool is small. The service is good when you ask for help but they are often out helping other guest and not avaliable in the reception so we often waited 10-20minuted to get service. You get what you pay for.

Great local. good value. pool maybe on the small side but other than that the apartments were spacious kitchenettes adequate and appropriate for basic meals, lovely large balcony bedroom and bathroom good size with plenty of storage. would stay here again and would recommend if you're happy with the basics without the luxuries. Towels were provided and cleaners came daily.