Having read some of the more recent recent reviews I admit I was concerned. Frankly, I really couldn't see what the fuss was about and can wholeheartedly recommend the Aparthotel Puerto Carmen. I found all the staff to be friendly and polite, and yes the Spanish do have a sense of humour. The rooms are basic but clean. Yes the beds are hard, but I'd be lying if I didn't say I actually slept very well indeed. Yes, a little DIY TLC needed in spots, but if you wanted 5* go elsewhere and pay for it. So for the money, it is great value, and would recommend to anyone on a budget.