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Reviews from Guests

4.0/5

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8,240

Reviews

from real guests

BecciGlos

5

/

5

My review is based on value for money; however I will note our 2 week stay was a tale of 2 halves. We were warmly welcomed and the reception area is lovely. Our bedroom was incredibly spacious and really made our stay relaxing; we loved the walk in wardrobe and large bathroom. Air con was just right. The hotel during the first week felt quite quiet; going to the pool was no problem, or getting a table in the restaurant for example. The food was impressive the first week; fresh tuna, steaks, seafood, sushi, cold meats and cheeses etc. The second week (when it was much busier) saw a noticeable drop in terms of variety and quality. It was cheap offerings on a round robin. We actually ate out 3 times as it wasn’t a very pleasant experience, however the first week we didn’t feel the necessity. Who wants stews etc at lunch in over 30 degree heat? The snack bar and pool bar is good; hamburgers etc are all individually wrapped; fries come in pots as does pasta etc; nice to see things in this environment clean and with healthy options too. Soft drinks and coffees can be self served but the bar serves other drinks and proper barista style coffee (all included). The sports bar has a big terrace with a sea view which we felt could be sold a bit more. Tables were always available. Mini disco is every day at 20:30 inside. Safe in room was free of charge and water bottles available. Everywhere was very clean and lots of staff. Paid to use the slide park one day - don’t bother ! Poorly maintained (especially vs castillo) and only suitable for young children. The buffet there isn’t open at lunch just the snack bar; which was messy and basic. Staff were mostly really lovely across the hotel. The location (which we know well) is lovely; a good 15 minute pleasant walk to the marina and the promenade is safe with beautiful views. There is a shopping centre right behind the hotel. The hotel will kindly call a taxi for you (rank is close by so usually v quick) - Marina is less than 5 euros and the complete other end of PB less than 10. All in all I would return but just for a week.

Daaza1976

5

/

5

This is our third consecutive holiday at this restaurant which should say it all. We have two children (5 and 3) and this is the perfect family vacation. The hotel itself has 5 great pools, each one different focus and also a great little splash park. It has changed a bit since we first visited in oct 2024 (then Aug 2025 and now Aug 2026). If you have young children you should look for real adventure zone, that is focused on kids 0-10 I’d say. Older than that maybe the castle zone. Beautiful coastal walk to nearby Rubicon Marina is a must. For families I thoroughly recommend. The staff are really great and helpful and you’ll have a great stay.

16jeanmariec

5

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5

Best smile and recommendation for entertainment and outside activities. Major asset keep her as an employee

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