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Reviews from Guests

3.0/5

tripadvisor

32

Reviews

from real guests

MarieCLaireB34768210

1

/

5

We booked on booking.com for oct 14-15. Two nights. We did the booking at 19:00 pm on the 14. We chose the option offered in the choice to check in between 1-2 am because we had to drive and As written in the infos we add a comment that we would arrive late at 2 am. We showed up everything in the village was closed, as well as the hotel and according to a paper in the window that was closed till friday oct 17 !!! But on booking.com we were able to book !! Anyway there was 2 phone no we called the first was not answering and the second was out of service. Real fun...had to sleep in the car at 4 celsius....

Go803159

3

/

5

This hotel is in an excellent location for exploring the nearby National Park. It's easy to find, and has plenty of car parking space. And it was the cheapest option in the area, when we booked. For this kind of money you shouldn't expect too much. Our room was a decent size, furnishings were a bit “tired”, and the twin beds needed new mattresses. The bathroom was OK, and clean. Water was usually hot in the evening, but often lukewarm in the morning. Wi-Fi broadband was available free of charge, despite what it said on the Booking dot com website. The bedroom walls were a bit thin, so privacy and unwanted noise could be issues. Around the hotel there was evidence of lack of maintenance, in cracked tiles, broken glass, non-functioning corridor light switches, and discoloured paintwork. Breakfast was fine in principle, with plenty of variety, but get there early if you want hot black coffee. The heater in the urn was broken when we were there, and fixing it might take them a while! There's hot milk in an urn whose heater does work. An unusual thing about breakfast is that hotel staff don't bother clearing the tables after people have departed. This means that the room steadily fills up with messy tables. There were plenty of tables to go round when we stayed at the Esterri Star, but it's somehow disconcerting to be sitting down to a meal surrounded by other people's waste. Notwithstanding our irritations with the hotel and its service failings, we extended our stay there because of its location and price. A decent place to eat in the evening is the Hostal Val d'Aneu, directly opposite the Esterri Park.

Facilities Details

Bar

Heating

Massage

Restaurant

Laundry

Non-smoking Rooms

Tennis Court

Skiing

Snack Bar

Garden

Terrace

Sun Deck

Shared Lounge/TV Area

Ironing Service

Pet facilities

Fishing

Hiking

Canoeing

Cycling

Ski School

Board games

Kids facilities

Kids meal

Tours

4 Available Room Types

Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room
Superior Queen Room

Superior Queen Room

Air Conditioning

Air Conditioning

Bathrobes

Bathrobes

Desk

Desk

Heating

Heating

Private bathroom

Private bathroom

Shower

Shower

Towels

Towels

TV

TV

View

View

Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room

Double or Twin Room

Balcony/Terrace

Balcony/Terrace

Bidet

Bidet

Desk

Desk

Heating

Heating

Private bathroom

Private bathroom

Towels

Towels

TV

TV

View

View

Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath

Deluxe Suite with Spa Bath

Air Conditioning

Air Conditioning

Bathrobes

Bathrobes

Desk

Desk

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Heating

Heating

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Towels

Towels

TV

TV

View

View

Junior Suite with Mountain View
Junior Suite with Mountain View
Junior Suite with Mountain View
Junior Suite with Mountain View
Junior Suite with Mountain View
Junior Suite with Mountain View
Junior Suite with Mountain View

Junior Suite with Mountain View

Air Conditioning

Air Conditioning

Bathrobes

Bathrobes

Bidet

Bidet

Desk

Desk

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Heating

Heating

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Shower

Shower

Towels

Towels

TV

TV

View

View

Facilities Details

Pool and Spa

Massage

Food & Drink

Restaurant

Bar

Snack Bar

Activities

Tennis Court

Skiing

Fishing

Hiking

Canoeing

Cycling

Ski School

Entertainment and Family Services

Kids facilities

Kids meal

Common Areas

Terrace

Sun Deck

Shared Lounge/TV Area

Cleaning Services

Laundry

Ironing Service

Miscellaneous

Non-smoking Rooms

Heating

Garden

Pet facilities

Board games

Tours