Nou Vielha

Honestly it hasn't Covered our expectations.This review will hopefully improve. The assigned apartment lacked a good thorough cleaning (webs on beams and windows...), as well as a general maintenance (furniture "touched", lighting poor sleeping area...), the treatment of the staff the only remarkable.

I can't review this aparthotel more highly for the price paid.. I stayed there for ten days during a heatwave with my small dog. All the staff were cheerful and my room was very clean. I was surprised to find a top class fan provided in both the sitting room and the bedroom. The bathroom featured a very smart walk in shower with brand new fittings. I asked for a quiet room, which was provided. The hotel is on the main road through the town, so in the summer months, if you like windows open, this is the best option. This hotel is especially popular in the summer as dogs are welcome to stay. There seemed to be many other dogs during my visit and everyone seemed very responsible and I didn't hear any barking or noise. There are two supermarkets a few minutes away and the hotel provides tables and chairs on the terrace at the rear.

If you don't have a dog, don't go to this hotel. It's a shame because it's very well located and the duplex is very nice, but it's destroyed by dogs. We will not return because I do not like to sleep where dogs sleep. I don't see it as a good place to stay if you like cleanliness. There's hair on the beds. The sofa bed where my daughter had to sleep was full of hair and smelly. Balls of hair behind the radiators...we were very worried just thinking that a dog had slept where we were sleeping at that moment. It can't be. There must be limits that mustn't be crossed. Yes, dogs are fine, but they're not people, and they can't sleep and roll around where people are. In their homes, everyone should do what they want, but in a place where people are staying, respect must be given. Not everything is worth it. Our freedom ends when theirs begins, and that is neither fair nor civil. Furthermore, dog owners leave their dogs alone in their rooms and the animals scratch the doors, bark, cry... in short... terrible. Don't go in the summer either because it DOESN'T HAVE AIR CONDITIONING and you'll die of heat.