Condes de Urgell

The reception was disappointing! Zero help. Zero kindness, zero empathy. I was looking for a room alone for one night and not a bit of help. He looked at his computer and told me they had no more rooms. Then I go outside the hotel and finish the reservation on the website.

Hotel is easy to find directly off the LL11 ringroad. We received a warm and friendly greeting from the gentleman on reception. He subsequently told us where to visit in the city and how to get there. Our room was very spacious and extremely comfortable. We were to the rear of the hotel and had no problem at all with traffic noise. The hotel has its own car park which is convenient. The hotel is an easy walk to the centre of town The hotel is undergoing some renovations. This included the fitting of a new elevator while we were there but again we were not disturbed in any way. I cannot comment on the food as we did not eat in the hotel. We found the hotel excellent value for money and I would highly recommend.