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Reviews from Guests

3.0/5

tripadvisor

1,018

Reviews

from real guests

AvEfEnlx

5

/

5

My partner and I went, we stayed there for the weekend and it was luxurious. The room was spacious, very comfortable, and very clean. The staff was wonderful, the service was top-notch. The circuit and the Spa were first-rate, the outdoor pool was spectacular. Although I prefer the thermal circuit. Not to mention the party, dinner, and dance of San Juan. A true luxury, the food was delicious. It was an unforgettable weekend. We will return

anitacr1970

3

/

5

Outdated rooms with uncomfortable pillows and a lot of noise in the hallways.

886cristobalb

1

/

5

We were there last weekend; upon entering the room, we couldn't believe it. The only room opened to a lot of chimneys and machines (I suppose it was the air conditioning equipment). All we could see were chimneys, and the noise was very annoying. You go to a place to rest, paying a fortune, and you spend the night awake listening to a buzzing sound. It is a room that they have left in a corner that even has a juice lounge without a window. Dear hotel staff: We come to your hotel to rest, not to watch TV in a cramped space; do not deceive people by claiming to be a 5-star establishment while charging what you do. I will not return, and I recommend that you avoid that room. The spa is average.

Facilities Details

Free Wifi

3 Available Room Types

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD

DOUBLE SINGLE USE STANDARD

Facilities Details

Internet Access in public areas

Free Wifi