Nh Express Las Rozas

A good hotel ideal for going with children. The staff is very friendly and friendly, which makes our stays there always a pleasure. We stay at the whenever we go to visit family. Highly recommended accommodation

The staff was very friendly and helpful. Room was clean, spacious and comfortable. Unfortunately it was absolutely hot and when I asked was told that as it was not longer summer the air-con didn't cool but only heat so with an unusual weather it was that pleasant.

Arrived after advising at time of booking when we were due to arrive. Reception closed, all exterior doors open for anyone to just walk in, not safe at all especially when travelling with young children. No response from emergency assistance number. Advised no refund for the 5 night trip even though we never even got checked in! complete joke. Thankfully I could afford to find somewhere more accommodating or I’d have been left in Madrid to sleep on the reception floor with my daughter.