Indiana

The Warner room was very nice, but it smelled a lot like drain pipes. The staff is very kind in general, but in the cafeteria, despite their kindness, they have no training in celiac disease and gluten cross-contamination, so although they offer options, they are practically dangerous to our health, and therefore, after seeing how things were handled the first day, we had to buy things or go out for breakfast. They should review this because it is an important health issue, and it is dangerous. I would recommend that you ask for advice and training from the Madrid Celiac Association, which I imagine, as in Almeria, they will do. Here it is even free for associated establishments. Otherwise, it is fine. I hope my opinion is helpful to you. Best regards and have a good day.

They are SHAMELESS; they charged me 100 euros because the cleaning lady says we smoked in the room, she says it smelled like tobacco, and the only thing she saw was an empty, crumpled pack in the trash can; at no time did we smoke, we went down to the street to smoke, we are with two small children and we know it harms them, they waited until we left the hotel and used my card number without my consent to proceed with the payment of 100 euros, which the bank says is a telephone payment, it does not say it is a fine for smoking. They have used my data, we are going to proceed legally, since my husband is a Civil Guard. We will never return, we are going on vacation, we don't need to be robbed, Shameless people..

It has already been more than 5 stays at this hotel and it is always a pleasure to return.