DIANA PARK

I would definitely not recommend this place. Our rooms did not have a view of the pool nor the garden, it was a fence! The rooms were full of flies and mosquitos. Lots of trip hazards all over the site including eneven cracked floor tiles. The Handrail on the steps was loose and wobbled likewise the one at the pool steps. The sunbeds were neglected and some were broken. Our rooms were away from the main building and the WiFi dropped off by the time we got there. Far from being '10 minute stroll to the beach' there is a busy road to cross first and the nearest bridge over it was at least 10 minutes walk away. It was more like a 30 walk! Finally the dining room was like a school canteen and food abysmal sometimes being either cold or overcooked. We did find that the staff were all friendly and helpful but a lot of them struggled with English. Most of the guests were Spanish all of whom were prioritised over English guests.

Recommended, the staff is wonderful and everything is very clean. Quiet rooms and a good pool, without crowds. The hair dryer in the rooms could be better, but they quickly give you a better one as an alternative. Super fast maintenance coming to fix whatever you need. Basic but complete buffet breakfast. The parking lot needs a covered area; the cars are in full sun. The staff... the best!! Friendly and super efficient.

A terrible experience. I have never spent a worse night in my life. My partner and I arrived from a festival and we could not shower. The toilet cistern was broken and made a horrible noise and leaked water. So we had to shut off the stopcock, which meant we had no water in the bathroom. On top of that, we notified the front desk and they told us they could not fix it until the next day, when we were already leaving. It is outrageous to pay that price for one night and not be able to use the bathroom. On top of that, they told us they would compensate us with a free night or at a better price, and when I contact the hotel because I need to stay one night this summer, they tell me they will only give me a discount if I stay the whole weekend in a higher category room, which in the end I would have to pay more than 200 euros for. In short, they win in the end. That I paid 160 euros for one night in what is supposed to be a good hotel, only to not be able to use the bathroom after arriving from a festival, and that they did not change our room when there were ones available, or that they did not even compensate me, seems very shameless to me.