Sol Timor

Great hotel. Staff are so polite and helpful. Lucia on reception was so helpfull and nice. Roberto and the reps are brilliant at their jobs. Eduardo and Juan always at hand to help if needed. Highly recommend it.

Currently staying here and have stayed before but don't think we'll be back. The sunbed situation is out of control. We finished breakfast before 9 and went out to find that all of the sunbeds had been taken and only a handful of people were sitting around the pool despite notices clearly staying that sunbeds can't be reserved both around the pool area and in the hotel itself. The pool doesnt open until 10. There was a queue for the section around the pool which is closed off until 10 and once opened, it was a free for all with people running to get a sunbed. A slipping hazard and really embarrassing to watch. One woman had reserved 10 sunbeds and was telling people she'd been up since 06.30. The rest of the family was nowhere to be seen. One row of 12 beds was completely reserved and when we left at 4pm, no one had come to use them yet. Asked the reception about this and they said to speak to the pool staff. The pool staff said to speak to reception. What's the point in staying here if you can't use the pool? I am 6 months pregnant and ended up sitting on the floor under a tree until luckily one of the pool staff found us two beds which he said we could only have because someone had reserved them with hotel towels. At reception one person was also complaining as there was nowhere for their disabled daughter to sit. Other than that, hotel is okay. Clean enough and good location but quite basic. Have heard that other hotels in the area have better systems in place for getting sunbeds so would go there instead next time.

We have been coming to this hotel for years and we loved it …never again I cannot believe that you literally have to get up at 7.00am to get a bed …ridiculous….its not cheap to stay here but the fact you cannot get a bed unless you wake up early is not good….we had to pay €16 for beds on the beach …management need to do something as we watched a Spanish family have 4 beds and if they were there half hour during the day the rest of the time the beds weren’t used disgraceful.