It has 2 stars left over. What the hotel is like on the outside, reception, dining room….everything very good, very clean and modern. The carpets on the floors need cleaning that you can't see. We had room 137, when the heat was horrible, we went to turn on the air and it didn't work, half of the lights in the room don't turn on, the terrace has no light, hair on the floor, strange hair in bathtubs, dirty mirror , the closet door didn't fit, dirty towels, dirty pillow... and so on, endless things. I have been going to the Costa del Sol for 13 years and it is without a doubt the worst we have stayed at. And not to mention the lack of education of people from 7 in the morning slamming doors and shouting, never in my life have we encountered that situation in a hotel. I honestly would not repeat it again, perhaps other people have had a better stay but ours has not been good, we have felt very uncomfortable.
