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Reviews from Guests

3.0/5

tripadvisor

238

Reviews

from real guests

Chiburdel

3

/

5

We stayed at this property mainly for its strategic location, ideal and very convenient for those who, like us, have to start the Caminito del Rey early in the morning. The hotel itself is nice, well-kept and we found the environments very clean. Unfortunately, however, there were several aspects that made the stay less pleasant than expected: 1. Service and information: At the reception and during the stay we noticed a lack of detailed information on the Caminito del Rey and on the management of visits, which surprised us given the proximity to the attraction. 2. The Suite: forced to choose this room to add a bed for our daughter, we had booked a suite with a large whirlpool tub but we discovered that the whirlpool was not working. No one had warned us in advance and the matter was not indicated anywhere. Ask if you are staying in a suite to avoid wasting water! 3. Breakfast: A sore point is the breakfast, really very poor and poorly organized to accommodate and manage those staying at the property. We appreciated the water bottles that they gave us and the possibility of having water and fruit during the day, in addition to the bottle of sparkling wine that was offered to us in the suite. We also appreciated the discount applied for the whirlpool misunderstanding. Overall the hotel has good potential, the rooms are cozy and the cleanliness is excellent, but the service and communication with the customer should definitely be reviewed to ensure an experience that lives up to the price and expectations.

GONZALOH_11

5

/

5

We hesitated when choosing the hotel because of the latest bad reviews, but we wanted to sleep one night in the area to do the \"Caminito del Rey\" and decided to stay because of its excellent location (15 minutes walking from the entrance). Once there, we asked about some reviews and found out that there had been a temporary closure issue and they had changed owners. The hotel is great. The rooms, very clean and large enough, have air conditioning and a ceiling fan that is great for those of us who do not like to sleep with the air on. The bed was very comfortable and had incredible views of the natural park. The hotel staff was very friendly and they explained all the activities that can be done in the area, which are many, although we did not know it. There are not many services in the area but they have a restaurant called \"Savia\" where they serve the hotel breakfasts and it is simply spectacular, since we had dinner there the day we arrived. One of the best places we have been to in terms of value for money. But I think the restaurant deserves a separate review. We will return to enjoy the area for at least a full weekend. Spending only one night felt like too little to us.

Esguti

5

/

5

Our stay at this accommodation was excellent; the room was spacious and very clean, and the best part was the views of nature! It is very well located; a pleasant and short walk takes you to the start of the Caminito del Rey and the reservoirs where you can enjoy various activities. We stayed for two days, and they advised us on the routes and activities we could do at the hotel itself. The breakfast was fantastic, in the same restaurant of the building, where we also made a reservation for dinner. Highly recommended for enjoying several days visiting the area.

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Facilities Details

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