Casa Castilla

I feel cheated, fake photos, old furniture, busted bed, it had a double bed, it was a bed for 1 person that was super small and the mattress was horrible, everything was dirty, towels hanging drying were wet and bloody, and Booking does not notify you if you book then you have to pay 100 e deposit, they say they will return it to you after 14 days, a month has passed and I am still complaining, they should report this accommodation, it is a scam, I had to go look for another bad holiday accommodation because of this accommodation

The hotel lobby and entrance are lovely. Our room 215 was in need of some work. The shower curtain was dirty, the sheets didn't fit the bed, paint missing from the walls, paint samples on doors that had never been repainted, the thermostat was replaced and they didn't bother to patch or repaint, not one hanger in the closet and the towels were hard and some threadbare. Someone smoked right outside of the front entrance and the cigarette butts laid on the ground for a couple of days. Housekeeping service is not provided daily. Needless to say I wouldn't stay there again and we checked out a day early and left. They are missing a great opportunity. At one time they had a lounge and an area to serve breakfast. They are still using Covid as an excuse not to provide those services. Why stay here when there are so many other hotels in the area that are in better condition with better amenities???

This is a cheap hotel so it comes with low expectations. The best part of this hotel is the location and friendly staff. The rooms and amenities are also comfortably clean. I did have a small problem with the lack of sound isolation, you can easily hear other rooms, and the lack of privacy in your own room is therefore compromised.