Hostal Do
3.0 / 5
Calle Naranja, 28






Reviews from Guests
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3.0/5
75
Reviews
from real guests
CarolandRog
4
/
5
We stayed for 3 nights. Reception staff were very friendly and helpful. Room was comfortable with private bathroom, decent air conditioning and free WiFi, although could have benefited from redecorating. Rooms were kept very clean with daily housekeeping, including towel change and replenished toiletries. Breakfast was continental style and served to table by lovely attentive staff. Location very central to everything. Would certainly return. Many thanks to all the staff.
anderslD4375GG
1
/
5
We found BEDBUGS and left the hotel after 5 minutes. The hotel refused to pay back our fee.
harjinderr2022
1
/
5
A Deeply Disappointing Stay – Basic Standards Not Met
⭐☆☆☆☆
I recently stayed at this hotel in Ronda, Spain and was left genuinely appalled by the overall standard of accommodation and service.
The room was dirty and poorly maintained, and the toilet was broken — completely unacceptable for any establishment, regardless of price point. The room also lacked the most basic amenities, including a kettle and microwave, which were notably absent.
As a diabetic, I have specific dietary requirements that are recognised as a disability under Spanish law, including the Ley General de derechos de las personas con discapacidad (General Law on the Rights of Persons with Disabilities). Breakfast was included as part of my stay, yet nothing suitable for my needs was provided. I was given a yoghurt — which caused my blood sugar to spike — and two thin slices of ham. When I requested fruit, a perfectly standard component of any continental breakfast, it was simply not offered. This is not merely poor hospitality; it is a failure to make reasonable adjustments for a guest with a disability, and potentially a breach of Spanish equality and accessibility legislation.
The staff demonstrated no awareness of dietary needs or food safety principles, which raises serious concerns about their training and qualifications. Spain holds its hospitality industry to a high standard, and this establishment fell far short of that reputation.
Whilst I understand this was a budget property, cost does not excuse a failure to meet the most fundamental standards of cleanliness, functionality, or legal compliance. It is a real shame, as experiences like this reflect poorly on what is otherwise a wonderfully welcoming country and damage the reputation of Spanish tourism.
I would strongly urge management to review their accessibility policies, staff food safety training, and basic maintenance as a matter of urgency. I would not return, and I cannot recommend this hotel — particularly to any guest with medical or dietary requirements.
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