Hotel Puente Real

We had a fantastic stay at Hotel Puente Real. The atmosphere was brilliant, the food was very good, and the hotel and location were lovely. Everyone was friendly and welcoming, which made our holiday even more enjoyable. A special thank you to Santi from the entertainment team, who was amazing with my kids and really looked after them. He was so kind, patient and caring, and my children absolutely loved him. He made them feel comfortable and included, and it was lovely to see how much effort he put into making sure they had a great time.

We're just back from spending 1 week at this hotel. All the staff were amazing, very pleasant and helpful. The daytime activities were a good laugh and fun, 5 out of 5 for the entertainment from them, especially the girl (I think her name was Sara) she was brilliant. However, the evening entertainment was rubbish. Although we had a good time we wouldn't stay here again! I would advise people not to go all-inclusive like us because we ate out a lot. Breakfast was fine, average. Lunch and dinner would probably suit people who like fish. Very poor choice on 'normal food' ie chicken and the children's choice for lunch and dinner was the same crap every day. If you want a bed by the pool, you need to be up early. Then there's the alcohol!!! So all-inclusive is 'local alcohol' but if you pay 16 euros per person per day you get Gold treatment which means you don't stand in a que at the bars, you get branded alcohol and additional food to choose at the al-a carte. Overall, I would rate it a 3 star because of the poor food choice and evening entertainment.

Lovely holidays and really nice animation team