Bahamas

On arrival we were told that we couldn’t check in till 3pm even tho on love holidays it stated 2pm? So we had to wait nearly 3 hours. We eventually got our room (sea view) what sea? Trees and trees!!! The first night was horrendous, the AC wasn’t working correctly so reported it the following morning. Was told that’s as cold as it goes!!!! Couldn’t open sliding doors as it cuts of AC, no fridge to put drinks or medication in, no kettle to make a tea (been a Yorkshire man) so we had to wait 2 hours for the restaurant to open to get a drink!!! The food: there was always a different choice every meal time and it was nice (8/10) Drink token: on arrival to the hotel you are give tokens (1 per person) to get your drinks! The plastic cups are 330ml so by the time you’ve got your drinks and walked back to your lounger it was time to get another. The bar queue: this spoils the hotel! The pool bar was always a queue (10-15 minutes) only 2 staff on at any time and they didn’t rush to serve, it was almost like they were going in slow motion. The main bar is even worse 30 minutes we queued for a drink and then it was served in a hot glass at least it was clean, so most night we walked to a local bar over the road but this defeats the object of been all inclusive. The room: very basic, 1 double bed this time instead of 2 singles, shower with good pressure, sink and toilet and a tv. The room was cleaned daily with fresh towels. The pool: the pool is quiet small but very clean, the sun loungers are limited so unless your queueing at the door from 9:30 and making that stamped for a bed you’ll have to walk down to the beach. Towels: you pay 10€ deposit per towel (refundable) plus 1€ for service (non refundable), every time you want to replace the towel you pay 1€ (non refundable). Staff: some of the staff are very friendly, smile and chatty but the majority look like they’ve been dragged here and forced to work, if looks could kill!!!

Avoid!!! The worst hotel I have ever stayed in. I booked a premium double family room… premium? Not at all. 2 singles pushed together, one mattress was higher than the other, like sleeping on rocks. The balcony door didn’t work it was so stiff and the wardrobe door was hanging off its hinges. Huge crack in glass door in the bathroom shower, mould growing all over it. Complained and told me someone will sort it, 4 days later still no one came, went back numerous of times, no complaint was apparently made. Want sleep? Forget it. Full of German and Dutch all shouting, running up and down and screaming in the corridors all night.

Great entertainment from Richard great singing great music thank you for your hospitality!