Be Live Grand Palace De Muro

This is our very first day at Sarena de Muro Resort Mallorca, but I already felt I wanted to leave a review because I was genuinely pleasantly surprised. This has been a busy summer for us. Before coming here we spent time in London, stayed at a five-star beachfront hotel in Monaco, visited Milan, and then stayed at the most famous luxury hotel in San Remo. Mallorca is already the fourth destination and the third country on this trip, so we have quite a fresh comparison. The last time I visited Mallorca was almost 20 years ago when I was a child. Since I’m currently learning Spanish, I convinced my family to come back and discover a different part of the island—Playa de Muro—and I’m very happy we did. The hotel’s location is fantastic. It literally takes less than a minute to reach one of the most beautiful beaches I’ve seen. The beach is clean, the sand is beautiful, and the water is crystal clear with an incredible turquoise color. One thing that deserves special praise is the food. Both breakfast and dinner exceeded my expectations. For a European resort, the variety and quality are excellent, and we’ve enjoyed every meal so far. Before arriving, I had read several reviews mentioning poor communication with the staff, but that has been the complete opposite of our experience. Every request we’ve had—whether it was a room-related issue, a dietary request, or simply asking for something extra—was handled quickly, professionally, and always with a smile. Everyone has been genuinely friendly without ever being intrusive, which creates a very relaxed atmosphere. Another pleasant surprise is the value for money. After traveling for almost a month through London, Monaco, Milan, and San Remo, this has honestly been the most affordable stop of our trip. Not only was the hotel itself reasonably priced, but food and drinks inside the hotel are also significantly less expensive than what we’ve experienced elsewhere—while still maintaining excellent quality. We booked two rooms: a standard room for ourselves and a Partial Sea View Suite for my parents. The suite is incredibly spacious. I actually think a family with children could comfortably stay there thanks to the large living area and sofa. Both rooms were spotless. The spa is not huge, but I actually liked that. It’s peaceful, very clean, and never felt crowded. The gym is also surprisingly well equipped, and the entire property is beautifully maintained. If I had to mention one small thing, it would be that I personally would prefer brighter lighting in the rooms during the evening. The atmosphere is intentionally cozy and romantic, but I would appreciate a bit more light. Overall, after just one day, I already have a very positive impression. Everything has been clean, organized, welcoming, and relaxing. If the rest of our stay continues like this, I can absolutely see us returning in the future.

Excellent location at a perfect distance between tranquility for sleeping at night and proximity to restaurants and shops; and good access to nearby cities like Alcudia. Impeccable services. Very good breakfast, with an endless variety of food and drinks. Family and couple-friendly atmosphere. Spacious rooms, beautiful pool, and right on the beach (with the option to rent umbrellas and loungers). Parking always available. Very nice touch to offer a bag for the beach. The only thing I would add, considering the size of the hotel, is a point for purchasing crafts/basics (sunscreen, sweets, etc.) within the hotel. We will return!

excellent location, even the hotel is big, you don't feel overcrowded or surrounded by throngs of guests - well organized and designed newly refurbished hotel very professional staff, well experienced and helpfull (loyal, majority worked long time at the hotel - we have almost 20 year experience) limited potential to have dinner if you do not prefer the halfboard