Elegance Vista Blava

Worst "All Inclusive" service for premium prices The hotel is clean, but outdated, and the bathroom plumbing is broken. The food is not fresh, often consisting of recycled leftovers from previous meals.I highly do not recommend wasting your money here. The manager is extremely aggressive; instead of fixing their mistakes, they simply blame everyone who leaves well-deserved negative comments. I also want to add that every single evening they grilled the exact same thing — pork steaks that were impossible to chew. The tomatoes were rotten with black spots all over them. The cocktails were of very poor quality, and we had to constantly ask them to actually add alcohol because they were completely tasteless. Furthermore, the hotel schedule clearly stated that snack times were from 11:00 to 12:30 and from 15:30 to 17:00. However, on our departure day, we went to the bar to get a snack and a coffee, but unfortunately, there were no snacks available at all — neither by the pool nor at the bar. Only drinks were provided. However, the biggest disappointment is the staff. On my birthday, a employee named Andrea blocked our way at the restaurant exit and forbade us from taking out a single slice of cake for a photo and two glasses of beer—even though we are on an All-Inclusive plan! She refused to listen to any compromises. We can easily buy our own cake and beer elsewhere to shoot beautiful content, but the sheer lack of hospitality on an All-Inclusive package is outrageous. Another issue is the guy working at the bar (who walks with a limp): he ignores greetings and always has an unpleasant attitude.About the Birthday Incident: I never demanded "special privileges." I asked for a simple, flexible human compromise on my birthday to take a piece of cake to the room for a photo and bring the plate back. True hospitality is about finding solutions, not just blocking guests. If your protocols are so rigid that a slice of cake cannot leave the area on a guest's birthday, it shows poor management and zero customer care.My 1-star rating stands.

A very quiet hotel to spend a few days of vacation. All the staff is very friendly and helpful (cooks, waiters, reception, cleaning, technical service…), special mention to Lucila from entertainment, a great professional who motivates guests to participate in games and activities. A lovely experience at the hotel.

Everything fantastic, varied food, clean rooms staff provided. At the reception we had the best care and affection of Ana a friend. In the restaurant the chef Marouan always attentive and careful with us. Thank you we were very happy here ❤️