The experience, overall, was good. The hotel is nice, the room was spacious and comfortable, although it had a slight smell of moisture and little natural light. The reception staff was always very friendly, attentive and helpful, which left us a great impression during our stay.
However, we had a very unpleasant experience on the second day for breakfast. The service manager assumed that we would bring food with us and spent virtually the whole meal watching our desk. He even stared at our lap and repeated twice that we were not allowed to carry food. He also asked a younger employee to keep an eye on us, which made us feel extremely uncomfortable and embarrassed throughout the meal.
It was a very unpleasant situation, which ended up staining an experience that, until then, had been quite positive. It is unfortunate that one single episode, even above just before our check-out, changed so negatively the impression we had of the hotel and its staff.
