D'Or Tobago Hotel

Location is so near the beach , restaurants and shops. The staff are what makes this hotel so wonderful especially claudia and kahena are an absolute blessing so friendly, helpful and kind thank you both you are a big credit to the hotel. Food is very good breakfast and dinner great choices. Hotel is clean the housekeeping staff cleaned our room everyday and left clean towels everyday. Downfall no showergel and no plug for the sink. Sunbeds are being saved but only one of the lifeguards started to remove towels which was good to see . Pool is not very big and if you have a disability they do have a hoist to help you to get in and out of the pool. I found it very difficult getting up and down the ladder steps it would be better if they had walkable steps into the pool with handrails so i only went into the pool once and the beach was much better the sea was so clear very sandy and clean and warm. The real downfall for us when we arrived was ripped sheet, dirty pillowcase and a dirty towel hanging up in the shower area from the previous customer We rang reception who dealt with the room issues instantly and Nadia who came to our room repeatedly apologised and changed our single beds to make it one large bed and changed the bedlinen pillow case and took the dirty towel off the hook in the shower room. We had 2 bottles of fizz and a little birthday cake. Unfortunately we dont drink so gave it to someone we had met who was celebrating her birthday. We were disappointed with how small the room is it lacked hanging and draw space i had to live out of my suitcase which i had on a chair all week and my husband had his on a shelf. The toilet is very small and the water from the shower flooded the floor. So the room was a real let down being so small. My husband and myself tried to humour each other by saying we needed traffic lights in the room. My advice would be to book a bigger room if you can afford one. We paid for a seaview room and the view was good. We went to the roof top bar and pool area but it has very limited seating and seemed very popular it had also has a bar . So the only negative point really letting this hotel down is the really small room. I would return only if we had a larger room at a respectable price. Thank you again to the lovely staff who really makes this hotel what it is.

We stayed 3 nights at Tobago staff was amazing and really polite always saying good morning and happy to help. We had a hot tub room which was amazing rooms are a decent size very clean cleaners every day. The rooms are basic design but looks smart and tidy. beds are comfortable we got a complimentary bottle of wine. You get robes and slippers which is a lovely touch. The pools was good we went mid August people say the pool is too small but even when busy there was plenty of room. The infinity pool on the rooftop is beautiful well worth reserving a sunbed for 75 euro comes with drinks and snacks and adds that luxury vibe. We reserved the luxury beds 2 out of 4 days. Cocktails are great there not shy of alcohol and they use named spirits not local. Breakfast was amazing especially on a Sunday a bit of piano whilst you eat. Plenty of food choices and live food counters for eggs. We was catching a late flight checkout is at 12pm the hotel booked us a complimentary shower room to get ready before our flight and also stored our luggage. Cannot fault worth every penny!!!

Fantastic hotel, great staff. Made to feel very welcome. Couldn't fault any part of holiday. Would like to mention a few people who made our holiday that extra special. Bar staff near pool area... Lazaro and Noelia. A real asset to your hotel. Made our holiday very special lots of of laughs and very attentive. Would also like to mention Ousmane, the chef who worked in the restaurant. Amazing food. Very on the ball with everyone. Definitely cater to your needs, again an asset to the hotel. Reception were very nice too. Always cater for your needs. Great location. Beach 5 minutes walk away. Loads of restaurants and bars along promenade. All within walking distance of hotel. Didn't really have much entertainment 1 singer 1 saxophoneist . Rooms were basic but clean and comfortable. Will definitely visit again.