Apartamentos Alamos

Unfortunately, the cancelable rate is retained for 30 days and not paid back, but the landlord was quick to collect the rate. Since I am not the only one who has had this experience, I would warn against booking the cancelable rate. Unfortunately, it is not very clear and difficult to reach - it was only Expedia support that made contact.

Booked Deluxe 2 bed apartment on Expedia at very good rate and after an initial hiccup with payment had excellent communication with the manager Miguel. However on arrival we were initially shown to an apartment which looked a lower standard and didn't have the sea view as booked/expected. Miguel then offered us another apartment which was so much better - in an adjacent building (Playa Verde) on the 7th floor. This was perfect with a large balcony with views directly to the seafront, well decorated and maintained with a comfortable bed. The kitchen was small and could have done with a few more dishes/utensils but was adequate. There was only air-con in the lounge (not the bedrooms) but this was fine for October. There was very good WI-FI available. We saw some amazing sunrises and it was only 20 yards across the road to the beach. Would highly recommend but it seems the apartments are all different (and not necessarily the same as the pictures) so make sure you understand what you are getting!!

I wish I had read Google reviews for this property before booking. I too booked a fully refundable apartment but despite cancelling the next day the owner refused to refund my payment. Fortunately I booked via Hotels.Com and was able to get their support. They contacted the owner who still refused to refund my money. Hotels.Com stepped in and THEY refunded me in full so top marks to them and zero for the owner of the apartments.