Catalonia Colombo

The hotel is quite well located, but no view faces the sea. The rooms are located on the side or at the back. The photos on the Internet do not match the condition of the hotel. 7 floors, phew for us, the room, 719 far from those elevators, elevators that are extremely noisy and rather at the end of their life. Good for us, they did not break down, I would not have wanted to climb the floors every day. The rooms are more than old-fashioned but the bathroom is pathetic, small bathtubs have been repainted, the bottom is peeling, black seals, shower curtains, white but black at the bottom, I didn't even dare to use it, we got water all over the bathroom. And a window that does not open. Decent bedding and cleaning, done perfectly by these housekeepers. Every day, towel change, the linens were white. The hotel is a real hotel, you hear the doors slamming; we went there at the end of September with very few children. I imagine the summer with families, the noise!!!!! Impossible to go to the pool starting at 8 a.m., about fifteen lounge chairs, taken by storm. Small pool for the number of rooms. However, the half-board buffet was not bad at all. The menus were varied every evening, that suited us.. but very noisy in the morning. No fridge in the rooms to possibly keep a bottle of water cool and the air conditioning seems very old but works. Small balcony, very narrow with just two plastic chairs, no table. Friendly staff We still had a very nice stay for two, apart from the hotel

I reserved this accommodation to commemorate my husband's and my wedding anniversary, and I was profoundly disappointed by the substandard quality of our entire stay at this establishment. The hotel room was advertised as bright and contemporary, featuring an expansive, picturesque balcony with a scenic view . The room we actually occupied was dark, outdated and confined, devoid of windows that would permit natural light. The balcony served as the sole source of daylight; however, contrary to the open, airy balcony shown on the website overlooking the pool or ocean, the actual balcony served no functional purpose, led nowhere, creating a sense of confinement and failing to provide adequate ventilation to the room. Our accommodation remained in darkness throughout our entire stay. The hotel's dining were described as a curated selection of fresh, elegantly presented buffet cuisine with oceanfront views. In marked contrast, the actual fare provided appeared uninspired, economical, and inedible. The selection comprised basic trays of mass-produced pasta, chips, and stews, and contained no suitable options for me as a vegetarian. The all-inclusive buffet service we had paid for was inedible, necessitating that we dine at external establishments for all three daily meals. The hotel's elevator was inoperative for our entire stay, which meant we had to ascend four flights of stairs to reach our room. The hotel personnel demonstrated discourteous and uncooperative behaviour throughout our stay. When we requested assistance with local taxi arrangements, we were informed that no taxis were available and were directed to utilise public transportation instead. Upon seeking further guidance, we received minimal information and support, resulting in our failure to attend the pre-arranged paid excursion to Casa Millor for our £60 sea boat tour. The ONLY positive thing about this hotel was it was located next to the sea and this made it bearable. I cannot stress how awful this hotel and experience was, please do not book this.

Staff Excellent. Hotel very old in need of urgent update. Food is not good just warm nothing heated properly. Pool area way to small for size of hotel with just 14 sun loungers. Rooms and bathrooms cleaned well but not nice.