El Encinar

excellent service, very kind crew, impecable front desk service, very clean swimming pool with a lovely bar/barbecue service. clean rooms with a fantastic view from morning till evening. in and out door meals.. very pleasant stay! ———————————————————————————

We have stayed two days at the Hotel Encinar Continental and we have been at home, the staff very helpful, the food great, the views simply amazing, we have felt like princes, definitely a magical place and we recommend it A very welcoming renovation

6 weeks on I am still waiting a reply from Thomas Cook about my complaints! Booked 1 week 1/2 board, breakfast OK but same every day. As per other's comments rock hard beds, mini bar not restocked. Very strange evening meals - menu presented each night had 2 choice of started and 2 choice of main course, no choice of sweet! Starter S were deep fried something on a bed of lettuce, main courses mostly casseroles with no other fresh vegetables or potatoes. I asked for potatoes one evening and go told my casserole with 2 tiny slices of fried bread was all I was going to get. Alternate nights the sweet was Fruit of the Season - alias one very under ripe orange or one very under ripe nectarine and a plum! Could have played cricket with the Orange and the I sult was a spoon and fork to eat it with!! Most of the food seemed to be 'out of a tin! After 8pm The waiter doubled up as the barman, receptionist and night porter. The swimming pool is a beautiful area but the water is SO COLD in fact freezing but I did brave it 4 days out of 7! There was NO information about anything in the room - had to ask the receptionist about everything. Very strange set up! El Encinar had obviously once been a beautiful old hotel - it could be SO much better! Booked through Co-Op Travel - turned out to be a very expensive Thomas Cook Flexi break, completely cheated and disappointed!