Ferrera Blanca

Mold in the air conditioning on the vent grilles, mold on the wall, dirty sofa, mold in the shower, and uncomfortable beds with squeaky springs

Avoid this hotel it is filthy. We are currently staying here and there are dead cockroaches on the grounds. The rooms are full of ants, we had to ring the reception 2 days in a row and still they didn’t come to sort it they just kept saying someone will be up shortly, one time they even lied and said we sent someone but you had a do not disturb sign on, which was a lie as we don’t even have one…

We had a great time as a family of four at this hotel! Would highly recommend this hotel for anyone looking for an entertaining break! The staff are the real credit that would make us consider coming back! Lorena from animation really impressed us and her entire team were just a joy! A special shout out to Aline and George in reception who were always so friendly and helpful! Always checking to make sure we were okay. It’s the little details like that that make this such a great hotel! The pools were great! Always somewhere to sit and no sunbed wars thankfully!! The restaurant was good! It is what it is for all inclusive we always found something to eat!