The hotel is disastrous. A lot of dirt, bad smells, and terrible management. The buffet is like a battlefield, every man for himself; because there are no professionals who know how to manage the departments. We had a bad experience with a man named Luigi, who is the "boss" of the bars. A very unprofessional and rude character, who only manages to give the company a worse image (worse than it already has). This person, Luigi, one day will run into someone who is ruder than him and then justice will be served. Personally, I make a recommendation to anyone who reads this, if you want to spend a pleasant vacation and create good memories, DO NOT GO TO THIS HOTEL.