Arenteiro

Since I cannot hand in the satisfaction survey form at the front desk, here is my opinion on each of the points you ask me about: A. How do you rate your stay? 1. Service: fair. Among other defects, the elevator doors seem like real guillotines when they close and they are somewhat dirty. 2. Room: good. Although narrow, I had no problem with access. Also, you access it with a code (no electronic cards or keys). Mind you, some parts of the bathroom floor were not very well cleaned and, frequently, the shower had low water pressure. In addition, the toilet was a bit narrow for me. Oh, no phone in the rooms to call the front desk; everything had to be done from one's own cell phone. 3. Cleanliness: fair. I have already expressed that before. Furthermore, in some parts, cobwebs were noticeable in the hallways. 4. Food: very good. Just the right amount of variety but in quantity, which is appreciated. Mind you, on the last day there was no picnic (we were leaving at 3:45 in the morning); but they opened the dining room for us to have breakfast before we left. 5. Staff service: good. I spoke with both the waiters and the cleaning staff and they were nice to me. 6. Location: good. It is in the city center, so it takes no time at all to get anywhere; on the other hand, a lot of noise although bearable (I was in an interior room, so I was not exposed to the noise from the Carballiño parties). 7. Value for money: good. For a three-star hotel, it is not bad and fits the category. B. How did you find the room? Adequate. I would only highlight the narrowness and the bed, which was a bit short (I am 2 m. tall, but I was able to sleep well diagonally; even if I slept straight, my feet barely hung off, hehehe). C. What did you think of the food? Good. Limited variety, but plenty in quantity. D. How was the staff's service? Adequate. I said it before: they assisted me without any problem and, above all, the dining room staff and the cleaning staff were very kind. E. Which service do you value the most? The food and the staff's attention. F. Did the stay meet your expectations? Partially. If it is an aparthotel, I do not understand how they put me in a simple hotel room. Is it really an aparthotel? G. Would you recommend our HOTEL (in the end, even in the survey they acknowledge that it is not an aparthotel, but a hotel)? Maybe. Although I liked the food and the staff's attention, they still have many points that could be improved. H. Would you like to return on another occasion? Yes, but only if they really improve it. I. How did you find out about our hotel? Travel agency. J. What could we improve? Elevator doors, cleanliness, inspection of the water pipes, and soundproofing of the windows (the ones facing outside did not soundproof completely). That is all for the survey that you asked me to fill out and that I did not turn in before leaving.

Very decent hotel with an excellent location: Very poor buffet, we were a tour group to the Ribeira Sacra. You cannot be so un-\"generous\" and one is not asking for a huge buffet, but some cookies, sponge cakes, something more for breakfast. And for meals, some variety, a little fish daily: Very bad

Overall very good. Clean and pleasant. Good buffets for breakfast, lunch, and dinner. Well located. Pleasant staff. Rooms very good.