Carril

I was expecting a comfortable hotel by the sea, with a pool, terrace, restaurant and parking. None of that existed. The carpark was closed, so I parked 400m away in an unguarded piece of wasteground. The tiny reception had nowhere to sit. My room was not ready. They said they would inform me when it was, but they didn't. Breakfast was in the basement with a screen separating the kitchen area, and the food was really basic. The basic divan bed moved away from the wall as I was sitting in bed. However, the internet was good and the ait con worked.

We are very disappointed!! A lot! For years this hotel was our home when we came to Galicia, and we didn’t look for anything else knowing we were safe here.. But what a bad surprise we had when we entered the hotel and saw that it was under construction. There was neither a lounge, nor a bar, nor a restaurant, nor a place to have breakfast. Everything was dirty. The reception is next to the door. Miserable table with a plant. The rooms have not changed at all. If you are lucky enough to have an ocean view, you have spectacular views and it is worth it, but if not, you have views of houses. And the breakfast... what can I say... little to no quality. They have placed it in a lounge, resembling a dungeon, without windows. With tables and chairs that were from the bar terrace, but without tablecloths. They have not put any delicacy or care into arranging it with a bit of taste. The truth is that from being regular customers, we will go to NOT RETURNING. What a shame this change has caused us, it has gone BAD!!😔😠 But they lie shamelessly, promising you what you will find, and you find almost nothing. There is hardly any staff, except for a few receptionists who do not know what face to show you when you present everything to them, the poor things, and the cleaning ladies. And to go to the pool, you can no longer access it through the hotel. You have to go out to the street to be able to go. It is very expensive for what they offer you once you are there. Ah! And there are no types of amenities in the bathroom or the room, not even a paper and a pen. And in the fridge, two waters for three people in the room.😥😥 I believe they should at least be honest and explain that the hotel is currently under construction, but they will charge you as if it were functioning at 100%.

Disappointing. I was looking forward to a hotel by the sea with a pool, dining room and terrace. None of that existed when I visited. Nor was there any parking. The hotel seemed to be undergoing changes, and there was only a tiny reception area. Breakfast was served in the basement with the kitchen area separated by a panel. The fruit was limited to a couple of apples, oranges and green bananas. The croissants were industrial. However, everything was clean and the staff were friendly.