Aparthotel Ona Novelty

We had a great stay in these apartments. The location is excellent — right on the seafront, with a supermarket downstairs open 7 days a week. There are plenty of restaurants and bars nearby, a beautiful promenade with fountains, and the beach is just across the road. Everything you need is within easy walking distance. The apartment was clean and comfortable, and bed linen and towels were provided. A few things are worth mentioning. For a one-week stay, only one bin bag and one toilet roll were provided. No soap or toiletries were provided either. There was only a small ~50ml bottle of washing-up liquid and a sponge. Guests are expected to leave the apartment clean and rubbish-free or pay an additional cleaning fee, but no cleaning products are provided apart from a mop. So you either need to buy cleaning supplies, bin bags and toilet paper from the supermarket downstairs, or pay for cleaning when you leave. No parking is included, though underground parking is available in the complex. Street parking is also available but paid. Overall, we really enjoyed our stay, and the fantastic location is definitely the biggest advantage.

I booked this apartment because there was a pool, on the website it said seasonal I seriously thought June was seasonal but the pool was not open while we were there from 1st to 15th ruined the holiday I was listening to the 2 boys complaining everyday. I tried to sort it walked the 20mins to the office thought it was sorted but no such luck I gave up in the end and it cost me a fortune entertaining the boys every day. Also it states no pets the whole 2nd week we were woke by a dog barking a few doors away. Was our first family holiday in an apartment I was so disappointed won't be doing it again. Our lovely unopened pool🤨☹️☹️☹️☹️😞😞😠😠😠😠😠😠

Just returned from the worst experienced holiday we have had We had been travelling from 02:00hrs on arrival at midday to be told we could book in at 17:00hrs The Receptionists was surly and I feel she was in the wrong job On moving in to the apartment Following is our experience 1) Dirty floors bath filthy with hair residue we had to clean it 2) Electric sockets dangerous reported and had to be replaced 3)metal window blind stuck 4)Bed legs rusty 5)Over run with cockroaches 6)No cleaner do it yourself also put bed linen out for changing 7)No toilet rolls provided and bin liners you have to puchase and empty yourself across the road 8) I hired a mobility scooter but would not let you charge it on site they kept removing the plug 9) wifi after 3 new numbers being allocated at last got wifi touch and go I must say this place ruined our holiday and strongley recommend NOT to stay there The staff attitude is terrible unhelpfull Never again