Aparthotel Four Elements Suites

This is a tricky review to write, as if I take into account how some Spanish people feel about English tourists & how some English tourists behave in Spain plus the economic situation surrounding tourism, these factors do have some impact of the attitude of some hospitality staff in Spain or to be more precise Catalonia. Let's put that to one-sided & start with the hotel itself. Aparthotel Four Elements Suites is a clean hotel, the pools are clean, the views form our room was amazing, with most of our holidays being self catering (just cheaper & Spain has some amazing places to buy fresh food & air fryer are very cheap), we don't need an oven or kettle. The housekeeping staff are amazing & very friendly, they have a big job on their hands keeping this place clean, well done yo all of you, the maintenance staff have also done a very good job. The front of house staff, well, out of the 4 I talked to, 2 were rude, 1 was ok & the last one was sound, but I've met friendlier. Check-in can be an issue, so check with the hotel before you arrive & read the very small print! Personally we had a lovely time here but we are One-bag travellers & this was a very cheap holiday for 3 people.

Love holiday did not once explain that when I arrive at 4.30 am nobody would be there to meet me, I had to call a number then had to follow an email link to check us all in, then got charged €328 before I was then told to leave the building go round the side and retrieve a key safe to get key to my room Apartment was lovely couldn’t fault it, only few issues no kettle in kitchen, when asked at reception for 1 have to hire daily, not acceptable when I booked a self catering apartment, then was a coffee machine, not everyone drinks coffee, there are 4 hobs and a microwave no oven so pizza and oven cooked food no good not very recommended for self catering, asked for toilet roll to be told I need buy my own,Have to buy soap powder to wash the towels and bedding that was supplied Reception staff were all amazing When selling this holiday love holidays need state proper information Transfers do not go to the hotel drop you off and pick up 5 mins away up hill not ideal early hours of the morning

Just checked out after a few nights here, a few nights were more than enough.. Firstly if u book a transfer with love holidays be prepared to be dumped out about a 5 minute walk uphill from these apartments. This is fine during the day but we arrived at 4.20am! Found the apartments with the help of google maps and when we arrived there wasn’t a soul around. I had to ring a number. Get sent a link to upload both mine and my wife’s passport details and then another link to send €213. All this before getting instructions to an outside box to get our keys. Finally found the room only for the keycards not to work.. had to send a video to clarify. It was after 5am before we finally got into our room.. if you are not phone savvy this is not the place for you.. had it been my wife in charge they would have found us on a sofa the next morning. Unacceptable in my eyes in this day and age that they accept bookings out of hours but there is no one to meet you! First thing next morning I got a txt to go to reception. We did this to be given wristbands and informed there would be no housekeeping for the duration of our stay. We had to do our own dishes ( not an issue) but also had to bring out our own rubbish to bins outside the hotel.. No bar, restaurant, gym facilities, pool snack… all closed.. after all that I do have some positives. The room itself was basic but clean. The 2 girls on reception were very friendly and helpful but that’s where it stops! La Pineda itself is a nice village but it is that.. a village.. buses to Salou and Tarragona are plentiful and I would recommend doing a day in each place.. definitely won’t be returning.