Edificio Zahara

First things first, I booked this through Loveholidays and the apartment you end up in is not the one they are advertising, it’s a completely different complex. My son is currently trying to find the pool because it is NOT the one in the photos. Be warned, they charge a 200-500 Euros security deposit when you check in which you aren’t told about before you arrive. Luckily we had enough to pay it or we wouldn’t have been allowed in. When we got in the room there were cockroaches in the kitchen and the beds are seriously uncomfortable. We are trying to make the most of it because we’re only here for 5 nights thank god. Avoid like the plague

Good communication prior to arrival with accommodation. Was charged €20 to access room early and then a €300 deposit which was not mentioned prior to our arrival. 2 bedroom apartment was adequate, aircon rubbish, WiFi non existent and used data the entire 2 week holiday. Yes there is a flat screen tv but has one Spanish channel. The kitchen consists of a microwave, hob and coffee machine. Location is very good, pleasant pool. Cleaners never visited once in 2 weeks. The mattress in one of the rooms was ripped on the underside

Staff were very rude on arrival and charged us 20 euros to check in before 5pm which I think is a complete joke and a scam. We were given a bent key that wouldn’t work so had to wait outside our door for 30 mins before someone actually came to fix it. The room was absolutely disgusting dirt everywhere and mold. Residents live in this building and one woman told me to leave my key in the door as staff have been known to steal from the rooms. I do not recommend this to anyone