Pins Marina

Apartments with an excellent location, very nice staff, but in urgent need of renovation. They have given the facade a facelift, but inside they are very old. Damp smell and lack of maintenance. Cleanliness could be significantly improved. We are dissatisfied regarding not being given more toilet paper, two rolls for 3 people for 4 days. I also do not agree with having to take out the trash from the apartment ourselves. These aspects could be improved.

The assigned room did not match the photo at the time of booking. Instead of a view of the pool, we found ourselves with a view of a building. The room in the photos was bright and modern, but it did not match the one we were assigned. (Moreover, there were construction works in this building with drilling noise all day long.) We requested to change rooms, even willing to pay an extra fee, but it was refused. The building was far from being full. There was no respect for its clients. This building is between Salou and Cambrils, and many supermarkets are nearby.

We went a week to rest and disconnect, apparently the rest do not, the rules speak of respect for rest, people shouting and giving blows until the early morning. We warned reception twice, finally left two days earlier. It was throwing away the money.