Dream Villa Tagoro

. This hotel is fantastic for families ! Just back from 7 days with my daughter and my two grand children. Every member of staff, whether at the bar, red or entertainment go out of their way to ensure you have the best holiday possible.

Perfect location to be away from the crowd of town but €6 euro to town in a cab or back up is cheap! There is always so much going on, things for all the family! I would really like to thank the staff who when out there way to be nice and accommodating for us! In particular, Goyo who served us every day! And put funny masks on for the kids when getting snacks,he made it so lovely! Such a laugh! Ismael who was up late and out early alway so friendly! Jorge, was helpful with information from aqua land to getting our flights home, he helped us book the room for a earlier time and explained what days are the busiest days and thankfull Sunday isn’t one of them! He would always speak to us around the bar and talk to us like friends it was lovely to feel part of the community here. Patricio has excellent English and was so helpful with relaying information threw any of the team and it made us all be able to communicate- nothing is to much to ask. Took away a 6 and 9 year old for this week and 7 days isn’t enough it’s sooo lovely! The rooms are so lovely ! Happy with everything the entertainment is always good laugh! Food there is always something for everyone. Going out is cheap also! Got McDonald’s and Burger King in walking distance I will be coming back next year and booking in November! As that’s the Black Friday deals!

Just arrived home from Hotel Tagoro and will not be going back. On arrival 10:00pm checked in at reception, a member of staff quickly went through everything with us regarding the hotel. He stated that putting towels down on a sunbed was a NO and they would be removed - they would only allow towels put down at 9:30am, as the pool opens at 10am! Great, only the following morning on the way for breakfast at 8:30am - sunbeds were all taken with towels!! Not sure why the man dealing with us at reception felt the need to lie! Kids pool. Opens at 10am and you are not allowed in the area to put any towels down until 10am. You cannot get access to the drinks station until 11am! No entertainment for the children at the pool, only on the last day, when a lifeguard came and threw sinkers into the pool and told the kids to find them. All the entertainment was at the main pool. Twice lost power across the hotel - where generators had to be used Problems with air con not working on the first 2 days and when resolved, it was still awful, hardly no cold air coming out and you can’t leave the balcony doors open as the air corn goes off. On the last day customers can get the pleasure to hire a courtesy room for 45mins to shower and freshen up before you depart for the airport - unlucky for us the receptionist hadn’t confirmed our booking so at 4pm when we went to get the key to “freshen up” there was no booking made. Cockroaches in the room on 2 separate occasions. The cleaning staff and restaurant staff were lovely and very helpful. Cleanliness of the hotel was good. Right outside the entrance of the hotel, there is a drain with a broken slab on the pavement which is extremely dangerously. My daughter tripped over this a coupe of times.