Lagos de Fanabe

Unfortunately, our stay ended with a very serious and distressing experience. On the morning of our departure, €3,000 in cash went missing from our room during a period of approximately 10 minutes while I was at reception returning the beach towels. The circumstances and timing raised serious concerns regarding access to our room. I immediately informed the hotel and later filed an official police report. I was extremely disappointed by the lack of concern and proactive support from the hotel management in such a serious situation. Unfortunately, that same morning, after having breakfast at the hotel and going directly to the airport, my mother became severely ill during the flight, requiring assistance from the cabin crew, medical professionals on board and emergency medical assistance. I cannot establish the cause, but the timing was extremely concerning. I am simply documenting our personal experience and the facts as we experienced them. What should have been a beautiful end to our holiday became an extremely stressful and upsetting experience. I sincerely hope the hotel takes these incidents seriously and ensures that future guests do not have to go through a similar experience.

Been 3/4 times got upgraded to 2 bedrooms which was great ,balcony was big and sunny,room was bright and lovely,we upgraded to AI which was good also bar staff were good

Hotel very well located for people who like to be close to the beach. Very friendly staff. We were very well welcomed by Camilla. Helpful and polite bar service. Quiet hotel. We recommend this hotel.