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Reviews from Guests

4.0/5

tripadvisor

781

Reviews

from real guests

jasoncP4691MU

5

/

5

Absolutely fantastic ... the rooms are spotless the pool is like a nice warm bath the staff are amazing 👏 thank-you so much for a lovely 7 day holiday. My apartment had pool and sea views its was lovely to sit on the balcony ..

964enrica

5

/

5

In short, I only have good words for this place. We felt right at home. The apartment was completely new, everything brand new. The direct views of the sea from the room were spectacular. The staff, the best part. Everyone was kind and very attentive to all our needs. The complex, super clean and well-maintained. The pool was impeccable, and the restaurant was excellent and well-priced. The only negative thing I would mention would be the €20 price on the last day to be able to stay at the pool until the time of our flight. I have been to many hotels and it is the first one where they make me pay €20. But I repeat once again, a 10/10 place. If we return to Tenerife, without a doubt, we will repeat the hotel.

Stephenconolly

4

/

5

Lovely complex, great location – but one issue with the pool The complex itself was lovely. Rooms are a good size with everything you need. The staff at reception and the cleaning staff were absolutely amazing — friendly, helpful and always welcoming. As the other reviews mention, the whole place is very clean and extremely well kept. The location was perfect for us. It’s quiet and peaceful, which we really enjoyed. There’s a lovely square directly opposite with some great restaurants, but most places are finished by around 11–11:30pm, so if you’re looking for nightlife and somewhere that stays lively late into the night, this probably isn’t the place for you. We hired a car, so whenever we wanted a bit more hustle and bustle, we could drive into Los Cristianos and Playa de las Américas. However, we actually much preferred coming back to the quiet, chilled atmosphere here. There’s also a lovely coastal boardwalk leading to the next little town. It’s about a 15-minute walk and definitely worth doing. This is where you’ll see more of the locals — eating, sunbathing and even jumping off the pier. There are some beautiful seafood restaurants along the way, so I’d highly recommend taking the walk down and having a look. The only real thing that lets the complex down for us is the pool. It’s quite small and not particularly deep. Unfortunately, our experience with one of the lifeguards also wasn’t great. He came across as quite rude and seemed to spend a lot of time telling children off and approaching parents publicly when kids jumped into the pool. I completely understand that lifeguards have a job to do and safety rules need to be followed — I would be the first person to support that if children were being dangerous, disruptive or disrespectful. However, the way this particular lifeguard dealt with things felt unnecessarily confrontational and took away from the relaxed atmosphere around the pool. Interestingly, the other two lifeguards who covered his days off were completely different. They were friendly, engaging with customers and created a much nicer atmosphere around the pool. Our kids actually said the best four days of the holiday were the days “Grumpy” was off! 😂 Overall, though, we really enjoyed our stay. The complex is beautiful, clean and well maintained, the location is fantastic if you prefer somewhere peaceful, and the staff (apart from our experience with the one lifeguard) were excellent. We would definitely consider coming back — just hoping “Grumpy” is on holidays! 😂

Facilities Details

Air Conditioning

Free Wifi

Bar

Heating

Currency Exchange

Massage

Restaurant

Safe

Dry Cleaning

Laundry

Non-smoking Rooms

Tennis Court

Horseback Riding

Terrace

Bowling

Windsurfing

Baby safety gates

Kids facilities

24-Hour Front Desk

Car Rental

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2 Available Room Types

Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment
Two-Bedroom Apartment

Two-Bedroom Apartment

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Dining Table

Dining Table

Fan

Fan

Ironing Facilities

Ironing Facilities

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Radio

Radio

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

Wine glasses

Wine glasses

One-Bedroom Apartment
One-Bedroom Apartment
One-Bedroom Apartment
One-Bedroom Apartment
One-Bedroom Apartment
One-Bedroom Apartment
One-Bedroom Apartment

One-Bedroom Apartment

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Dining Table

Dining Table

Fan

Fan

Ironing Facilities

Ironing Facilities

Kitchen

Kitchen

Kitchenware

Kitchenware

Microwave

Microwave

Outdoor Dining Area

Outdoor Dining Area

Radio

Radio

Refrigerator

Refrigerator

Shower

Shower

Sofa

Sofa

Toaster

Toaster

Toilet

Toilet

Towels

Towels

TV

TV

Wine glasses

Wine glasses

Facilities Details

Pool and Spa

Massage

Parking and Transportation

Car Rental

Food & Drink

Restaurant

Bar

Front Desk Services

Currency Exchange

Safe

24-Hour Front Desk

Activities

Tennis Court

Horseback Riding

Bowling

Windsurfing

Entertainment and Family Services

Baby safety gates

Kids facilities

Common Areas

Terrace

Cleaning Services

Dry Cleaning

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Heating

Air Conditioning