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Reviews from Guests

3.0/5

tripadvisor

3,152

Reviews

from real guests

30bethanm

4

/

5

We really enjoyed our stay here. The hotel is lovely, very modern and clean. The staff are very friendly and helpful- from the reception team to the restaurant team. The only downside for us was being in the room immediately next to the restaurant meant it was very noisy from early in the morning when the staff come to set up, until late at night when we unfortunately had rowdy drunks running up and down the corridor shouting until about 4am so we didn’t get much sleep while staying there. The buffet choices were amazing, I’m a vegetarian and I found there to be plenty of variety. The food was really tasty and the desserts were amazing. Some tips if you are visiting: - bring some euros in coins as you will need a deposit for the poolside bar cups - there’s no need to rush for a sun bed, there are plenty available even late in the day - don’t rely on your usual weather apps, google the local forecast as the mainstream ones don’t take into account the mist/cloud from the mountains - there is no aircon in this hotel, so bring a handheld fan! - don’t leave your possessions on the floor in the rooms, there are cockroaches - make sure you check out the lagoon down in the town, it’s amazing and only a couple of euros to get in - other than public transport or a taxi, there’s no way to get to the south apart from the Siam Park bus - make sure you visit the rooftop bar! It’s not included in the all inclusive package but is excellent value for money. - if you want to watch the evening entertainment, go really early to reserve seats as there’s not many available compared to the huge amount of people who want to attend -sometimes the restaurant is closed and you need to use the one in the hotel across the road, if this is the case go nice and early as it is unbelievably overcrowded over there

401encarnih

3

/

5

My opinion as a customer: Hotel that has one star too many. Everything is very neglected, air conditioning there basically doesn't exist; they changed my room because of the air conditioning and the change didn't improve things much either. Phenomenal cleaning Impeccable dining service, one of the best Including the food, everything was perfect Pool, the waiters were very unpleasant Since I was not a foreigner, anyway Pool entertainment only for English speakers because the poor guy of mine barely mastered Spanish 😂😂 the receptionist acted as if she did not like her job and did not care about anything I will stick with the positive, the dining room people were fantastic, both in the hotel dining room that was across the way and in my own Anyway, I would not repeat it, to tell the truth

finap208

4

/

5

Hello, I was there in August for 7 days, the hotel is very good. The room we stayed in was very spacious, it only had one small defect, the bathtub it had was a bit worn out. The dining room staff is a 10👏 super attentive to everything...and the rest as well, everyone very kind. 😊 Just a small note, the show they offer at night is very good but they should also focus it a bit on people from the peninsula, it is very focused on foreign people. Otherwise, I recommend it 👏👏

Facilities Details

Air Conditioning

Free Wifi

Bar

Elevator

Restaurant

Safe

Garden

Terrace

24-Hour Front Desk

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6 Available Room Types

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

Double Room
Double Room
Double Room
Double Room

Double Room

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Desk

Desk

Heating

Heating

Minibar

Minibar

Towels

Towels

TV

TV

View

View

Double Room Single Use
Double Room Single Use
Double Room Single Use
Double Room Single Use

Double Room Single Use

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Desk

Desk

Heating

Heating

Minibar

Minibar

Towels

Towels

TV

TV

View

View

Double Room Sea View
Double Room Sea View
Double Room Sea View
Double Room Sea View

Double Room Sea View

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Desk

Desk

Heating

Heating

Minibar

Minibar

Towels

Towels

TV

TV

View

View

Double or Twin CAPACITY 3
Double or Twin CAPACITY 3
Double or Twin CAPACITY 3
Double or Twin CAPACITY 3

Double or Twin CAPACITY 3

Facilities Details

Food & Drink

Restaurant

Bar

Front Desk Services

Safe

24-Hour Front Desk

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator

Garden

Air Conditioning