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Reviews from Guests

4.0/5

tripadvisor

783

Reviews

from real guests

V9489JNlydiah

1

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5

We stayed here start of June and it was very disappointing. We chose this hotel as it was supposed to be good for children but there was 0 entertainment. The staff where rude and it felt like you where just constantly being watched like a hawk. The food was terrible small selection, bland and cold, didn’t taste good and flies where everywhere Was told off for bringing a drink with us to dinner and was told we could only buy from their bar, our first evening meal there we was approached because they didn’t think we had a wrist band on for part board when both of our wrist bands where very clear to see. They have table and chair outside but when we tried to sit there we was told off and told we are not allowed to sit there The rooms where clean but our room had ants the cleaners where nice and they do provide towels for the pool, the area is quite hilly and there is not a huge selection of restaurants or shops and not really much at all to do for children without getting a taxi somewhere that will cost €18 there and €18 back

F4387DZkennethm

5

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5

Just arrived back home after 14 nights at the tropical park hotel accommodation fantastic location superb hotel staff very obliging and helpful good variety of food.2nd visit this year and reservation team gave us the room we had requested hopefully back in September for 30 nights jet2 rep CARLOS very. helpful

J4101FZcarolinew

2

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5

The complex is apartments and not a hotel. It definitely doesn't compare to other 4 star hotels in Tenerife and am a perplexed to how it's been given a 4 star rating. As others have said it is in a very quiet town. It is hilly and would not recommend for people with mobility problems. The rooms are lovely, well equipped and are kept spotless. We stayed half board. The food was a major disappointment - food that should have been hot was cold. There wasn't a lot of choice. The pool photos online are enhanced, the pool isn't deep so if you enjoy swimming this isn't the place for you. There is no entertainment and the pool bar shuts early. There are a few restaurants and bars in the town. The whole place looks a bit run down, lots of empty shops. Would not return here.

2 Available Room Types

APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM

APARTMENT ONE BEDROOM

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50 Square Meter

APARTMENT CAPACITY 3 ONE BEDROOM
APARTMENT CAPACITY 3 ONE BEDROOM

APARTMENT CAPACITY 3 ONE BEDROOM

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30 Square Meter