Maza Hotel

Stayed here with family & had two rooms. Parked the car literally 2 minutes away in main underground car park. (make sure you tell the hotel on checking in so you obtain a discounted ticket from reception €12 for 24 hrs) I am not sure where the 'boutique' definition comes into play, it is a functional hotel & in parts needs some TLC. Unfortunately for us the room & bathroom (tiny) were very cold! Even with heating on!! The staff were helpful & polite. Shopping, bars , restaurants are all within a minutes stroll as the hotel location is very central. Breakfast is traditional buffet style & ok. Zaragoza is a great city with many hotels to choose from. Personally I would select elsewhere in future.

Arriving at 3:30pm at this 'hard to find and park' centrally located hotel in the lovely city of Zaragoza, the hotel receptionist was less than welcoming, it's an industry standard to stand and greet a guest on arrival, not so in this case, where the receptionist remained seated, asked us to wait, which we did for several minutes, very rude. Our stay, on Mon. 28 Oct had been booked for a while, so we were disappointed to see we had been assigned twin instead of a double bedded room. We requested a room change but the receptionist was incredibly argumentative, such as I have never experienced before. To the point of both irritation and boredom she kept saying it was my fault as I had not specified the bed requirement, despite my comments saying that I had not had any chance to do so, she still persisted in arguing! She finally and begrudgingly found another room. The whole conversation was totally unnecessary and unprofessional of her. The hotel is pleasant and clean, but it would seem most rooms do not have windows with a view unless you are located at front of hotel. Breakfast is simple, basic but adequate.

Excellent location just a few steps from the “El Tubo” (tapas district) and 10 minutes walking from Plaza del Pilar. Nice and clean room. Good breakfast for only 4,50 €. Boutique Maza was a nice surprise in Zaragoza. There is a private car parking nearby the hotel and guests of Maza has discount. Reception desk woman not friendly.