Hotel Parque Balneario Termas Pallares

It is impossible to contact the hotel by phone.

The experience has been very good, we have relaxed very well, the food is correct, very tasty and with variety. The lake is amazing, the treatments are very good, and the surroundings are also highly recommended since there are many, many highly recommended things just a few km away. They should improve the bathroom situation and put showers in all of them, since the bathtub is a big problem for people with reduced mobility or the elderly, and one thing to improve is the cleanliness of the dining room floor; I understand that it is very large but......

The dogs ruin everything, putting up with their barking day and night... they poop and pee around the hotel, the hallway carpet is disgusting to look at... pathetic. You go to take a nap and since they leave the dog in the room, it is impossible to sleep with the barking of the one on duty. They clean your room and only put out replacement towels for one person when there are two. Then you have to go and ask for them. You call the front desk and no one answers, so you have to go look for the housekeeper all over the hotel. The dogs are unbearable with their barking. If you are disgusted by the fact that someone has peed or pooped in the rooms, you had better not go to this hotel. In the rooms on the 3rd floor there are tons of dogs, and imagine the cleanliness of them... there is hair of all sizes and species. The dogs and the smokers are in charge. It is impressive how you go to a spa to relax and everyone is smoking in the rooms and hotel areas... there is only smoke. The hotel is disgusting, it smells like smoke; smoking is prohibited, but the emergency exits are full of smokers, as are the terraces, and everything smells like smoke. On the room balconies there is smoke; you go out to breathe and there is always someone smoking. Breakfast has very little variety. There is no yogurt at breakfast, only at lunch, they say... you just have to laugh... Everything is very industrial pastry, poor-quality breads. They serve migas, which is a good local option but not very easy to digest. The cold cuts, with the exception of the cured ones, are a total letdown. Hardly any variety of fruit, only 2 options: oranges and nectarines. Not very healthy for the setting it is in. The lake, which is a marvel, won't last long, everyone is smoking at the lake; it looks like a public pool with people doing cannonballs. It is a thermal lake with fish that eat dead skin, and some people are catching fish for their children... surreal. Room with a lot of potential and neglected. Shower curtain, watch out for the moldy bottom... you can put up with it for a few days, but anyway. There are those who want to rest in such a privileged spa and natural environment, and others who continue with no civility at all as if they were at home. The guests are uncivilized. A bad atmosphere, honestly. Dogs in hotels is a NO. They should put them all together on the same floor and not mix them because those of us who don't have dogs shouldn't have to put up with them barking because their owners leave them abandoned in the rooms.