The Lake (Seruwa)
3.0 / 5
NEW TOWN






Reviews from Guests
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3.0/5
532
Reviews
from real guests
DAYAFTERSACHI
1
/
5
All the things in the hotel are worst. The lake view from the room is iconic and fantastic. They gave old food as a breakfast. Even can't close the bathrooms. Not recommend the hotel for your next visit.
Himaru78
1
/
5
Terrible place to be. The staff is totally unprofessional and clad in casual clothes. The hotel is no better than a wayside cheap Inn.
There was a outdoor wedding with loud music which ran pass the midnight and the management had no control over it!
I do not recommend the place at all.
Chamara3049
2
/
5
Stayed one night at this hotel. Service and the food were good. But the rooms were below par. There was no TV in the room, malfunctioning A/C and a leaking bathroom sink. Had a really hard time sleeping due to the A/C issue. The pool was out of service. This is a hotel which can be improved up to a very high standard. But I guess poor management has let it down to the current state.