Topaz Beach Hotel
3.0 / 5
NO. 21, PORATOTA ROAD, ETTUKALA






Reviews from Guests
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3.0/5
338
Reviews
from real guests
721kathrinh
1
/
5
A hotel where guests can't sleep because drunk locals party with gettoblasts and no one complains—- for fear of brawl !
Bad
Voyager34582542808
1
/
5
Do not use the spa facility as a lone female!!!!! I was not staying at the hotel in February 2026 but the spa allowed me to make a booking for a deep tissue massage. The member of staff who booked me in and conducted the massage had 'Director' on his uniform. The massage was in a room with no light and a certain pulled between my bed and another bed. Throughout the duration of the massage I was naked (with disposable knickers on) in a room of three men. The message he gave was inappropriate and touched me in intimate areas. Never asking for permission. He would spend more time than I deemed appropriate on my upper thighs and would often graze my intimate area underneath the disposable knickers. At one point cupped my groin for around 10 second. I was too scared to say anything and fell into 'fawn' mode of the flight or fight response. I paid quickly and have not spoken of this experience until now.
ulrichl589
3
/
5
The junior boss asked me to write a review.the check in went well and friendly.although tried that I take a room with air conditioning instead of my booked one with fan.my room was used to. The hotel is old.there are no ground floor rooms.the house has 3 floors and no elevator.eim guest told me he should pay for a refrigerator 2000lkr a day.if it's not true.the wifi is a disaster I was on the 3.floor.I got a router otherwise we can't.but was strange if several natives were there at the weekend we had great wifi.if they were gone it was again lousy.likewise for breakfast you are given if local group quickly gladly deported.egb directly to unprotected area or at the passage.the free single table was given to people who just wanted to drink tea.the hotel guests you don't think.the hotel has no security so the beach vendors come to the restaurant part at the table and the staff does nothing.partly you think is in the station because many take the hotel as a shortcut.there is no pool supervision so many go directly from the beach to pool without showering.my recommendation in the restaurant salt and pepper shaker use is hygienic and you won't find the last food in the salt.
But there are also positives the staff are diligent and helpful and it good that different generations work together.As a gift there was a nice mug with its own photo.really nice gesture.the wooden furniture in the room lose wood flour,but they are not supposed to be woodworms.price performance OK.nevertheless I will not book again.the beach vermuellt and 2 houses away there is an open-air disco on weekends it goes until 6 am.the basses let the slices vibrate