Apartment Hotell Conrad

A luxurious resort hotel an hour north of Puerto Vallarta. There are 9 separate b uildings with bed-rooms, 7 restaurants. and half a dozen pools. Superb staff at reception, concierge, housekeeping...

Customer service is terrible. Made a booking and needed to cancel just 1 hour later but was told tough they cannot help even though we stay 6 or 7 times a year. Asked if we could change the dates as...

Not a 4-star hotel! Absolutely avoid fitting in the “Yellow House”, it’s like a lousy corporate hotel house with apartment doors in a gate. Good breakfast, but nice and helpful staff. This is...