Hotell Drott

Avoid this hotel. We had booked a weekend here last spring, in a family room. Directly inside the front door you are met by a wall of perfume in the small space in the stairwell. There is a machine that spreads room scent, guessing to hide other smells of smoke/moisture/mould or similar. Another, but equally strong fragrance was present in the room. We tried directly to air but without much result. The room did not resemble the pictures. The bunk bed seems to be some kind of home building that does not follow regulations. The top bunk has a thick spring mattress with no edges around it. Instead of a normal ladder, you have a staircase on the side. We quickly decided that one of us parents would be forced to sleep there, it is too risky for the children. When the perfume scent didn’t wear off despite airing we started looking for scent sticks or similar, but found nothing. However, we quickly realized that the carpeting was not properly cleaned more than in the most visible places. At this point, one of the children began to have itchy eyes and irritated airways. The hotel was unstaffed so we contacted the reception by phone. They could not respond to what smelled so strong, nor could they offer other room and not give us a refund because we could not cancel so late. Finally, they agreed verbally to a refund. We handed in the key and were forced to look for other accommodation on a Friday night. We have since tried to get written confirmation that we will get a refund, which we have not received. Nor have we ensured any refund.

Do NOT book!!! Gives a park bench higher rating than their beds!!! Got anxiety as soon as I walked into the building. The TV does not work in any rooms.

Both me and my mother loved our stay. She booked this since we were supposed to stay at friends but something came in the way. My expectations were low. The room and beds were above expectation; the breakfast was amazing! Nothing to complain about from either of us. Thank you so much. Will hopefully visit next time.