Elite Hotel Ideon

Pretty mediocre hotel in dull industrial area. Room okay, but quite worn and poorly cleaned. Bad pressure in the shower. Few elevators in such a large hotel. Breakfast uneven, first day there was nothing extra. The second day they had chia pudding, overnight oats, brie cheese etc. There were bikes to borrow at the reception, it is a bit to the center.

Stayed one night on the way home from vacation. Rooms have normal size, good beds. Some selection in the minibar. The children received a welcome bag with a lot of nice content to activate the children. Plus with also own children's room. A lot of waiting time to buy at the bar, seems to have a lot to do. Also a little stressful environment around breakfast. You get up for breakfast. Here it should have been put in 15 minutes from the first to 2 pool to wash and clean a little.Outside it was the breakfast absolutely superb, the kids have their own breakfast buffet table with a lot of sweet and good. Located centrally to and near the motorway.

I had booked and paid for a room overlooking the city but was given a room without windows behind the elevators. I didn't want to live there and was promised a refund. It's been almost a month and I still haven't got my money back. The hotel blames Agoda and Agoda blames the hotel. They claim that their relationship is confidential and that there are other intermediaries that I do not know about.