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Reviews from Guests

4.0/5

tripadvisor

694

Reviews

from real guests

Saberejser

4

/

5

Very nice welcome by staff, calm and clean hotel and restaurant had excellent food. But absolutely nothing outside the hotel, besides the small city of Lund about three kilometers away.

418johnnyd

2

/

5

In the summer of 2025 we stayed over at this then excellent hotel that I gave a fiver. The rooms are still just as good and the breakfast very good (though lacked hard boiled eggs). BUT, unlike last summer, the person at the reception did not speak Swedish (difficult when we are not so good at English). The fact that Swedish is spoken by staff at the reception may seem obvious, we are in Sweden. Clearly MINUS for this. Unfortunately quite expensive parking because the location on the outskirts of the city should offer a cheap (free) parking. Start staffing with a Swedish-speaking receptionist.

Bif1964

2

/

5

A disappointing experience. Only positive experiences during our stay at the Hotel. Was Kalle the waitress at the restaurant. He delivered really good service and was friendly and welcoming 🙏🙏 The food in the restaurant was good. And then we get to the little nice about the hotel Very confusing check-in. Coming to a room for people with dogs. With water bowl and dog basket. We don't have a dog, we mention it at the reception. That could not be changed. Glad we didn't have dog allergy. Cleaning was lacking in the bathroom, found hair in the shower cabin. Not possible to stream on TV, a. No Danish channels. Frozen bread for breakfast, contacted staff about it. There was new bread in the buffet which was also frozen. The hotel was almost impossible to contact via mail and Booking.com write to the property. Written to the place 3 times without answer. First got contact when we called the hotel. Overall a disappointing experience. This is the worst Best Western Hotel we've ever stayed in. And we have lived in a part of Sweden Next time we go to Lund we will stay at Scandic.

Facilities Details

Free Wifi

Sauna

Bar

Elevator

Restaurant

Laundry

24-Hour Front Desk

Facilities Details

Pool and Spa

Sauna

Food & Drink

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator