Radisson Blu Royal Park

Well, it´s not the newest of hotels in Stockholm so don´t expect anything flashy! The room was quiet... but that´s about it. Breakfast was poor, gym equipment was outdated and faulty, bed was uncomfortable, no room in the showers and no power socket in the bathroom!?! Dinner at the restaurant was unfortunately poor as well and we tried the whole menu.

Conveniently located on the bus route from the the airport and at the end of the 57 bus line into town, this gem of a hotel is in the midst of a lovely lakeside park. The room appointments are a little 1980's and the bath perhaps older but the room ranked high for quiet comfort and a really comfortable bed! The breakfast was substantial (didn't need lunch). Most importantly, the front desk staff were incredibly helpful.

I booked the hotel after I had searched for hotels where breakfast should be included. Was told at check-in that this was not the case. The girl at the front desk then fixed it so we had to pay 2-for-1. But she didn't seem at all happy about having to be of service, or even that I came down. The breakfast is really good, so worth 195:-. The breakfast staff were also extremely nice and accommodating! Of the 6-7 people I encountered at the counter, only two of them didn't make me feel like a nuisance. The majority did not greet or make eye contact until the guests themselves walked up and started the conversation. The room we had, a terrace room, was large and cosy. However, the bathroom floor flooded after showering, so we skipped taking a bath for fear of water damaging the entire hotel. There is also no information in the room where on the phone to call in case guests need to call down to the front desk. I would love to come back, because the hotel is wonderfully located within walking distance of Solna Station, the atmosphere is airy, the rooms good, the cleaning gallant. But the staff should be offered a service-minded crash course, because it's a really boring feeling to be treated as if you were air. As well as clearer information would have been desirable!