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Reviews from Guests

3.0/5

tripadvisor

716

Reviews

from real guests

291emeliel

1

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5

Disaster from start to finish. This is a terrible hotel with high turnover. Arrogant personal, small rooms with poor standard and worn out. The hotel is located in the middle of an industrial area, so wherever you look you see parking lots and containers. The staff have the attitude that you should be grateful to be visiting their hotel and spa, not the other way around... an incredibly strange attitude... wherever you look from the spa area you see parking lots, trucks, and cargo ships. The spa is alcohol-free and quiet. What prevents you from having a glass of bubbly and talking with your friends, which for me took away the joy of the experience. With approx. 150 hotel nights/year, this hotel jumps onto the list of Sweden's worst hotels. Well, if you like to live sloppily, be reprimanded and questioned by the staff, and pay unreasonable amounts of money for a bad experience, then this is the hotel for you. Otherwise, choose another hotel!

615pontush

4

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5

Took a "late night spa" package. This allowed us to make the spa area the most of. Dinner and breakfast were great. Also nice with troubadours for dinner - good there! Regarding the spa experience, we missed a pool where one can swim. But otherwise it was a good variety of experiences. The bed was good but the hotel room needs freshening up. There was probably something on the wall before, as there was a 1m long streak next to the wardrobe. One should paint over such a thing as it contributes to the impression that the room is old and run-down. The staff were smiling and service-oriented.

476trinas

2

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5

Took daughter and grandson to spa with lunch. Have done it several times before. Lunch was really bad. The salad bar was now just some pizza salad and bread. Kids' lunch was meatballs or nothing. I was promised there was no coriander in the food but there was. Tastes disgusting in my mouth. I ate the meatballs and we bought baby food on the way home.